By accessing and using the website at https://digichamp.co.uk, you agree to be bound by these terms of service, all applicable laws and regulations, and acknowledge that you are responsible for compliance with any local laws that may apply. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials presented on this website are protected by copyright and trademark laws.
Use License
a. Permission is granted to temporarily download one copy of the materials (information or software) on Digichamp’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:
- Modify or copy the materials;
- Use the materials for any commercial purpose or for any public display (commercial or non-commercial);
- Attempt to decompile or reverse engineer any software contained on Digichamp’s website;
- Remove any copyright or other proprietary notations from the materials; or
- Transfer the materials to another person or “mirror” the materials on any other server.
b. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Digichamp at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession, whether in electronic or printed format.
Disclaimer
The materials on Digichamp’s website are provided on an ‘as is’ basis. Digichamp makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Furthermore, Digichamp does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
Limitations
In no event shall Digichamp or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Digichamp’s website, even if Digichamp or a Digichamp authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
Accuracy of Materials
The materials appearing on Digichamp’s website could include technical, typographical, or photographic errors. Digichamp does not warrant that any of the materials on its website are accurate, complete, or current. Digichamp may make changes to the materials contained on its website at any time without notice. However, Digichamp does not make any commitment to update the materials.
Links
Digichamp has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Digichamp of the site. Use of any such linked website is at the user’s own risk.
Modifications
Digichamp may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom, and you irrevocably submit to the exclusive jurisdiction of the courts in that jurisdiction.
Refund Policy
At Digichamp Ltd, we strive to provide the highest level of satisfaction to our clients with our digital marketing services. However, we understand that circumstances may arise where a refund is necessary. Below is our policy regarding refunds for services purchased through our website and other platforms.
1. Service Satisfaction Guarantee
Our primary goal is to deliver value and results through our digital marketing services. If you are unsatisfied with the services provided, we encourage you to contact us immediately so we can resolve any issues. We offer the following refund conditions:
- Strategy Sessions & Consultation Fees: Fees paid for strategy sessions or consultations are non-refundable once the service has been rendered.
- Ongoing Digital Marketing Services: For ongoing services like lead generation, SEO, PPC, or social media management, refunds may be considered under specific circumstances outlined below.
2. Eligibility for Refund
Refunds may be considered for digital marketing services in the following cases:
- Non-Delivery of Service: If services were not delivered as promised, you may request a refund within 14 days of the scheduled service delivery.
- Incomplete Service: If a project is canceled by us or if the services provided are significantly incomplete, a partial refund may be issued based on the work completed to date.
- Unsatisfactory Results: If, after the initial 30 days of service, you are not satisfied with the outcomes, we will work with you to resolve the issues. If a satisfactory resolution cannot be reached within 60 days, you may request a partial refund, subject to review.
3. Refund Process
To request a refund, please contact us via email at [Your Email Address] with the following details:
- Your full name
- Service purchased
- Date of purchase
- Reason for the refund request
Our team will review your request within 5-7 business days and notify you of our decision. Approved refunds will be processed within 14 business days.
4. Non-Refundable Services
The following services are non-refundable:
- Any fees for services rendered after completion (e.g., digital marketing audits, consultations)
- One-time setup fees or design services that have been completed
- Costs incurred for third-party tools or platforms that were essential to the service but outside our direct control
5. Changes to Refund Policy
We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on this page with the updated date. Continued use of our services following any such changes constitutes your acceptance of the new policy.
